Mirror Mirror on the Wall Who Has Left Klout Once and For All?
Once upon a time there were many people in villages all across the lands who wanted a Prince Charming to come along and make sense of their new online presence. The question that continued to surface was, how do you measure online influence with so many folks making decisions off just viewing how many followers you had on twitter?
So one of the town’s people took time to create something new and unknown. A way to make heads or tails of what is your reach and influence, from your twitter followers to start. (this reminds me of something Jason Falls had to say earlier this week)
Next folks said, ”what about the fact I have influence on facebook and linkedin and four square”… AND…the race began…the algorithms changed and the complaining began.
- “No fair, his ( or her) land was more valued than mine.”
- “How is it my cows are not as prized as theirs?”
- “You want my first born? so I can be rewarded?”
- “Klout is a wicked stepmother so mean”
“Ok, so it is a stretch and a bit ridiculous when you put it like that Michele.”
In good ole’ “Oprah style” What I Know is…
We are in a time of rapid and fast paced change. Everywhere, business, personal, economic, social, even spiritual. We are experiencing an evolution like no other time in past several hundred years. We are learning we cannot create linear solutions with todays challenges. It takes a holistic approach that is not from the same “Mind” that created the problem. That means we need to shift our thinking in order to discover new solutions that fit the needs of today’s challenges.
Klout has been willing to do that. Klout has been willing to take on a huge elephant of a challenge, and it will take time. It will take making mistakes in order to find the wins.
“Where are all the coaches and consultants who
happily verbalize “fail forward, fail fast?”
Why does that not apply to Klout?
When there is a problem with something that is of the size of Facebook or Klout, are you thinking about what goes into the back end of finding the solution?
Are you thinking about the big picture of how that “one” change might affect other moving parts and therefore it could take more time to come up with a solution that meets your needs and still allows for the business objectives to be met by the company.
- When did it become “evil” to want to make sure the solution does in turn solve the issue?
- When did we become so impatient that our expectation is to snap our fingers and solutions manifested?
Yes, I agree we have a right to express our frustrations and concerns.
Are you doing it in a way that fosters growth for everyone, or just makes you feel good?
A pattern I am witnessing is the need for everyone-yes everyone to learn to take a deep breath and take your dissatisfaction deeper. Take it to the point where you are willing to be part of the solution and talk directly with the person or company you are upset with.
That does not consist of just tweeting or writing a blog post and expecting Klout to have the bandwidth to reach out to everyone.
If you are truly concerned, then contact them directly first, as well as hold them publicly accountable.
What is the Definition of Failure?
Not just tweet , blog, bitch, and moan.
It is time we as social media professionals, do just that, act as professionals and remember, creating a solution is seldom done right out the gate.
Let’s look at the recent online conversations and uncover what is happening and why.
What I find amazing is that my Klout is now almost in-line with my Peer index
Why is no one ranting about Peer Index?
Thanks Jason Falls for your klout rant. I had been simmering on this issue and was not sure if it was worth more discussion. Your rant helped me to see there is more to be said.
I appreciate what Liz Strauss had to say about opting out of Klout and understand why she feels the way she does.
I appreciate others who wanted to take a stance they thought would force a change inside of Klout.
I disagree that blasting them is the way to create a solution.
I also disagree with folks who pick on one aspect and do not let up once a solution has been applied.







Michele, Thanks for this post. I've used other services that people initially had lots of complaints about and in the end, problems were figured out and complainers grew quiet and stayed, despite threatening to leave. Heck I've certainly done my fair share of complaining. But as time goes by, I see the value of sticking it out more and more. Failing forward is a good strategy and being part of the solution is better than being a naysayer. That's not to say that one day the disadvantages to having a Klout profile might not force me to leave. For now, however, I can't see how it hurts me.
- spam
- offensive
- disagree
- off topic
LikeThanks for being part of the discussion. I get it when there are things that are not working, truly do. It just seems to be "En Vogue" thing to create a "walk out" and I am not seeing that as a solution for us. If we want measurement tools then we some how need to be a part of helping them be what we need for them to work for us. Kinda like relationships, it has always been easier to walk out on a marriage then to take deeper look at what work will it take to make it flourish again.
- spam
- offensive
- disagree
- off topic
Like