Can You Receive This Endorsement

Endorsements Are One of the Best Ways to Drive Trust and Credibility What is the best one you have received? Have you turned around a bad experience? Have you received great customer service that turns you from hate to love? Are you using social media as a listening device to catch these opportunities? Which do [...]

Are You Creating Heineken Experiences with Your Customers?

Do You Have A Handle-Bar Moustache In Your Marketing? What is the lesson for your brand in this commercial? Have you considered conversations with clients and what stood out for them? Are you discounting your mustache experience because you are “use” to it? Where can you share the “Ummmpphhh” of the experience your service delivers? What Would You Open For Your [...]

How Are You Leap-Frogging Your Competition After Conferences?

There are so many things to catch up on after a conference. Connecting with folks via email Thanking people who helped you while there Sending out friend requests, connections via linkedin and tweeting your replies If you are a vendor and exhibitor this two-three week period after attending the conference can be critical for your reputation [...]

Appreciation or Depreciation – How Partnering with Speakers & Bloggers Helps Local Businesses

When bloggers and speakers who are active online come to town for conferences in your local city, there are fantastic opportunities for small businesses. How are you leveraging them? What is one of the main concerns for local businesses in a tourism environment? Getting seen in positive light so that when more visitors are coming [...]

Why Sponsoring a Speaker or a Blogger To a Conference Is Good Business

What is the most common complaint we hear businesses making today? “We just need to get in front of more of our customers” Ok, how are you doing that in a way that if valuable to the customer? Are you connecting with them where they are already? Are you talking with them as a person [...]

Heloise Uses Twitter Shazam! At Metropolitan Cooking & Entertainment Show

Growing up from the 50′s (late 50′s thank God) I have read Heloise column as far as I can remember.  It was a pure delight to meet her daughter, who has taken continued the mantle of Heloise at the Metropolitan Cooking & Entertainment Show September. Who do you know is an Icon and has not [...]

Hashtag 101

Will You Give Students Your Feedback? Today I taught the basics of hashtags to students at the Hilton College of Hospitality at the University of Houston Hashtags 101 View more presentations from Michele Price. Had fun with showing my peer index as previous speaker of the class was asking if anyone knew what a peer [...]

Customers Are People First… How Are You Treating Them?

Is This How Your Customer Feels? Your customer has the ability to connect anytime, any place, and say anything. How are you creating an experience that benefits you both when they express their  likes, dislikes, opinions and experiences? Are you prepared to respond in ways that allows them to feel heard and valued? Is your [...]

Cry my eyes out over you

Does It Feel Like Time is Crawling By? EliteImagesByAmy.com You ever see a robin weep when the leaves begin to die ( from Hank Williams “I’m So Lonesome I Could Die)…that is your business crying out for you, to stop making excuses for not participating with the rest of your customers. Do any of these [...]

Swagger In That Strategy

Does Your Social Media Strategy Have Swagger? Are you getting the attention your business wants, needs and deserves? Can you stand out from the crowd? Are you like one of these dancers ( in video above) a room full of talent and it takes your customers an audition to uncover you? Have you put in [...]

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