Are You Speaking Your Customer’s Language
Talking with a colleague this week I realized that I take something for granted and that is how well businesses speak the language of their customers.
Is this How Your Customers Hear You?
Michele, what do you mean by that?
- Simple, are you the person who should be serving them?
- Do you know their pains?
- Have you walked in their shoes?
Can you help them from their perspective not just the knowing you have a answer to their problems.
Here is excellent video listen to what Paul says about the shift he had in who he discovered he is better suited to talk to and there by help in the way they want. (think of forcing a shoe on that does not fit well, you might get it on but will you wear it? What if you found a shoe that fit perfect and felt good, it would be your favorite right! That’s finding an ideal client)
What will you be saying and how will you say it so you are one talking your customer’s language so they recognize what you are saying and your value to them.
Tune in every Monday 12pm ET, Breakthrough Business Strategies Radio, where you receive weekly interviews and mini seminars from our many guests like…Gary Vaynerchuk, Bob Burg, Steve Pavlina, David Meerman Scott, Scott Belsky just to name a few. Set your reminders, your alarm clocks and join us online, via your phone or your mobile. We are everywhere you need to be helping your business.
Connect with Michele Price on Twitter, Linkedin, Facebook, Youtube and Radio
__
Please consider listening to my radio show Breakthrough Business Strategies Radio
